Let’s help troubleshoot why your data may not be working.
1. Did you receive confirmation that you are active on CPFS Mobile?
2. Did you restart your phone after completing activation through the app? Did you put in your CPFS Mobile SIM?
3. Has airplane mode been toggled on and off after activation?
4. Check whether the Data Pause feature is enabled in your CPFS Mobile account. If it is enabled, get in touch with your group owner to disable Data Pause to continue using high speed data.
If you went through these steps and still find you’re having difficulties, please contact Customer Service at 833-909-4402 so we can help!