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Plans and pricing

10 articles

What are the prepaid plans offered on CPFS Mobile? 

Last Updated: May 22, 2022

There are four plans currently offered with CPFS Mobile:  Discounted rates for CPFS Mobile Internet customers*:  Plan Name  Plan type  Voice  Text  Data  Price  Additional Line Charges  No. of lines supported  Basic  Shared Unlimited  Unlimited  1 GB  $15  $15  6  Moderate  Shared  Unlimited  Unlimited  3 GB  $25  $15  6  People’s Choice Shared  Unlimited  Unlimited  8...

If I make changes to my account, will there be any fees? When will I be charged? 

Last Updated: May 20, 2022

You can easily change your data plan, activate, and remove lines at no extra cost to you. There are some instances where your credit card will be charged immediately, including:  Rejoining CPFS Mobile service: If you disconnect from CPFS Mobile (willingly or due to nonpayment) and decide to reactivate your account ($15) Data Packs: 0.5GB...

I accidentally purchased more data than I wanted. What do I do? 

Last Updated: May 18, 2022

Whoops! Please contact our Customer Service team and we’ll help to take care of it. As a reminder, Data Packs do not carry over month-to-month. If the additional data was not touched, you may be able to receive a refund for the purchased top-ups.

Can I change my plan mid-month?  

Last Updated: May 18, 2022

Definitely! For plan upgrades: Upgrading from a lower shared plan to a higher shared plan can be done any time during the billing cycle. For example, if you are on the Basic 1GB plan, you can immediately upgrade to the Moderate 3GB plan. Upgrading to the All-In Unlimited 20GB plan only takes effect during the...

What’s included in each plan? 

Last Updated: May 13, 2022

Great question! Our plans include perks such as:   Unlimited talk and text  Flexibility to change plans  Nationwide 5G and 4G coverage  Wi-Fi calling  No contract  Hotspot capability  Number porting (option to transfer your existing number to CPFS Mobile)  Bring your phone with you  The ability to purchase additional data (known as top-ups)

What if I hit my data limit? 

Last Updated: May 12, 2022

If you are on a shared plan and run out of data during the middle of a billing cycle, your data will be paused until the start of the next billing cycle. To continue using high speed data on your mobile device, simply purchase a Data Pack or enable recurring data top-ups.      Those of you...

Can I add a new line to my account?

Last Updated: May 12, 2022

Yes! You can have up to five additional lines. Any additional line to a shared plan will cost $15 per line*. An additional line to an Unlimited plan costs on average $40 per line.  *Prices reflect rates for existing CPFS Mobile Internet customers. Prices are subject to change and require eligibility.  

Are there any activation fees?

Last Updated: May 12, 2022

No, there are no activation fees. To join CPFS Mobile, your only upfront cost is the shipment fee to send the SIM card your way (based on the shipping method you selected). As a prepaid customer, you will be charged for your CPFS Mobile plan at the start of activation. This starts your billing cycle...

What’s a Data Pack?  

Last Updated: May 12, 2022

A Data Pack, also known as a top-up, is additional data available for purchase from the CPFS Mobile app! If you run out of data, you can always add a Data Pack to your plan to hold you over until your data renews with the next billing cycle. Data Packs expire at the end of the...

Can I have multiple devices on one plan? 

Last Updated: April 21, 2022

Yes, if each of your devices has their own individual number, you can have multiple devices on one plan.