Before you switch to CPFS Mobile
How do I find my IMEI? What is an IMEI?
Last Updated: May 20, 2022To find your device IMEI (a 15-digit identifying code), you can dial *#06# from the call app. For iPhones, go to Settings, General, About, then scroll to find IMEI. For Android devices, go to Settings, then About Phone, then Status. IMEI is International Mobile Equipment Identity, which is like a fingerprint for your phone. It...
Can I keep my number?
Last Updated: May 12, 2022Yes, of course! We call it porting. To port your number, you will need your current carrier’s account number and transfer PIN. In addition, you’ll also need to provide your current carrier’s name (ie, Verizon, AT&T, Mint Mobile, etc.), account owners’ billing ZIP code, and the phone number you’d like to transfer (port).
Are there any charges associated with leaving my current carrier?
Last Updated: May 12, 2022Early termination fees vary from carrier to carrier and can depend on many factors. If you’re still paying off your device, you would likely also be responsible for paying off any remaining payment on the device. Typically, if the device is paid off and you’re not under any contract with your current carrier, there won’t...
When should I cancel my existing service?
Last Updated: May 10, 2022If you are transferring your phone number from your existing carrier to CPFS Mobile, ensure your existing carrier’s account is closed AFTER you are fully active on CPFS Mobile. If you cancel your service prior to activating on CPFS Mobile, your number is at risk of being lost forever.